Change Management

11Feb 2014

Contrary to popular beliefs, most executives I meet have a short runway to focus on execution, performance and results. There is more pressure than ever to perform and long-term strategies are giving up their spotlight to the perceived ability of any executives to deliver results quickly. As such, many that I know are thinking more […]

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04Feb 2014

The email subject was “Final Notice: [Insert your favorite Association name here and henceforth] Membership Expiration” and the pitch was perfunctory. “Thank you, you’re about to be terminated, here’s the annual membership fee, renew today and save 5%.” Then came a list of the usual association benefits: e- and print publications; access to research, courses […]

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30Jan 2014

Unprintable words are flying in Atlanta right now in the wake of this week’s epic failure of leadership. Maybe you’ve heard about our 2.7” snowfall and the gridlock it caused? This circus was brought to you by a mayor and governor who couldn’t see trouble coming, even as the National Weather Center screamed like Chicken […]

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24Jan 2014

If it’s January, it must be Strategic Account Planning time, right? That season when companies identify their most valuable customers and demand that the key staff people responsible for those accounts create some kind of annual planning document? Each year a “Strategic Account Plan” or whatever names it goes by is generated for each major […]

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18Dec 2013

I’m working with a really smart association executive right now on fueling his growth through really innovative thinking. He read my Return on Impact book earlier this year, heard me speak this past summer, and sought me out in the fall to actually help him apply some of the ideas in the book (that alone […]

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15Oct 2013

I don’t know a business that doesn’t need new business. Without a stream of fresh customers and the innovations they demand, companies and whole industries tend to become stale. Not only that, they become complacent and so protective of their ways of doing business that they become vulnerable to new competitors that dramatically shift the […]

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