Client Relationships

04Nov 2015

In a world of information overload, the winners are the people and companies who communicate with the greatest clarity.  Information visualization is extremely effective at conveying complex concepts, helping individuals and groups quickly grasp what they need to know, understand, and act on. The Nour Group now offers information visualization services on the expertise of […]

Share on FacebookTweet about this on TwitterShare on Google+Share on LinkedIn

11Aug 2014

A recent exchange got me musing about a fundamental blind spot in North American business culture. I received a very kind and glowing reference letter from a client that began with, “Although my normal modus operandi is to keep my personal and professional relationships distinct, I’ve come to consider us friends.” Why do executives in […]

Share on FacebookTweet about this on TwitterShare on Google+Share on LinkedIn

06Mar 2014

I learned years ago that “Value Creation is Derived From Value Chain Disruption!” Two decades of consulting has also proved that if you don’t disrupt your value chain, someone else will! So, when I meet intelligent, engaging people who are stewards of their department, business unit, or organization, I like to find out about their […]

Share on FacebookTweet about this on TwitterShare on Google+Share on LinkedIn

19Feb 2014

“Open the pod bay door, Hal.” “I’m sorry, Dave. I’m afraid I can’t do that.” – 2001: a Space Odyssey When astronaut Dave Bowman asked the Hal 9000 to open the door, he didn’t get the answer he wanted—but at least he got a response. In today’s business climate, agility and speed are critical. Your […]

Share on FacebookTweet about this on TwitterShare on Google+Share on LinkedIn

04Feb 2014

The email subject was “Final Notice: [Insert your favorite Association name here and henceforth] Membership Expiration” and the pitch was perfunctory. “Thank you, you’re about to be terminated, here’s the annual membership fee, renew today and save 5%.” Then came a list of the usual association benefits: e- and print publications; access to research, courses […]

Share on FacebookTweet about this on TwitterShare on Google+Share on LinkedIn

28Jan 2014

Wikipedia defines Passion (from the Latin verb patī meaning to suffer) as a term applied to a very strong feeling about a person or thing; an intense emotion compelling, enthusiasm, or desire for anything. The term is also often applied to a lively or eager interest in or admiration for a proposal, cause, or activity […]

Share on FacebookTweet about this on TwitterShare on Google+Share on LinkedIn