IcebergIn an earlier post this week we discussed three ways to increase your team’s sense of fulfillment. Today we continue that discussion with a number of ways to assure that your team has a sense of fulfillment while still maintaining good productivity.

Stay Aware of What’s Under the Surface

Stay aware of other’s feelings. Just as a ship’s use of radar avoids low-lying icebergs, your awareness can be used to pick out and avoid emotional turmoil and even potential tragedy before they become sad reality.

Treat Others With Care and Dignity

Even though during tough times, when budgets are lean and job security is at low ebb, treat your staff members with care and their loyalty will be assured when the economic roller coaster starts climbing back up. Turnover is becoming an increasing challenge for management. Loyalty is in scarce supply, but those whom you treat with dignity in hard times are much more likely to remain loyal during better times.

Stay In Touch

Stay in touch with your key team members in terms of how they feel on a regular basis. We all have our ups and downs. Be “in the moment” with them – if you notice a dramatic shift in their mood or behavior, get involved. Find out what’s happening now, not next week when you might have more time or at the upcoming review just a few weeks away. But if you feel they prefer their privacy, you must honor that as well. You may have to use more sensitive means to help them, such as inviting them to come into your office when they feel the need rather than inviting them at your convenience.

Work To Their Strengths

See each team member as a unique resource with special abilities. No one has all the characteristics necessary for excellence in all corners. Each person has his or her strengths and weaknesses. Become more sensitive to using the positive resources that do exist, group individuals with complementary strengths for the most productive teams.

Show Your True Self

Let your deeper self shine through to your staff members. If you happen to be more introverted than you like, no problem – just have quiet chats in private, and let the other person guide the conversation. Whatever your personality, don’t hide behind your desk, metaphorically speaking. Charisma is, in part, letting others know what you really stand for and making the commitment to lead others with that banner waving freely in the wind.

To learn more, read the revised and updated Relationship Economics paperback edition with 40 percent new content, including an all-new chapter 10 on social media and business relationships (Wiley, Feb. 2011).

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