Is it just me, or is it getting increasingly more difficult to find individuals who take enormous pride in being a professional administrator?

I am often envious when I visit client executives with exceptional, all purpose “right arms.” These outstanding aids consistently illustrate the following 10 characteristics:

  1. “A” Personalities – They are natural born take-chargers who get things done.
  2. Personal Initiative – They find paths above, around, under, over and beside any and all obstacles when necessary.
  3. Anticipate with Clarity – In many ways, they foresee needs and wants while considering preferences, unique tastes and opportunities to exceed expectations.
  4. Sense of Urgency – They have a professional, polished persistence, which never crosses over to being a pest.
  5. Uncommon Attention to Details – They are structured, organized, process-oriented, and pay exceptional attention to mundane details.
  6. Follow-Through – Follow-up is the transaction. Follow-through is a process. They immerse themselves in the business of following-through.
  7. Unique Perspective – They bring a broad base of past personal and professional experiences to improving their ecosystems.
  8. Tech Savvy – Regardless of their age, they learn to adapt technology as a strategic asset.
  9. Customer-Centric – They understand the multi-faceted nature of intra-company, as well as external customers, and aim to delight with every interaction.
  10. Relationship-Centric – They understand and leverage the power of relationships to get things done.

If you are looking for an example, read about Reggie Love, the 26 year-old shadow of Senator Barack Obama, in the May 27, 2008 issue of The New York Times.

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